If you have encountered an error message “There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070422),” then this article is for you. Since Microsoft doesn’t offer much help on this subject, we’ve put together several ways to fix this and keep your Windows OS up to date. Read on for ways to mitigate the problem.

What does error 0x80070422 mean?

This error message is usually seen on the Windows Update page in the Settings app (Run -> ms-settings:windowsupdate) in Windows 10. Most often, users have reported that the error 0x80070422 can be seen a few seconds after they have clicked the Check for update button on the Windows Update page. This occurs when the service responsible for the Windows update is unable to run. It could be because it has been disabled, or a bug is preventing the service from running successfully. The service responsible for searching, downloading, and installing Windows updates is named “Windows Update” and can be found on the Services page (Run -> services.msc). Fortunately, this error can be fixed through several troubleshooting techniques.

Fix Windows 10 update error 0x80070422

Run Windows Update built-in troubleshooter

Thankfully, Windows 10 comes with a pre-installed troubleshooter for several different services and features of the OS. This troubleshooter can be executed to check for Windows update issues automatically, and then suggest the necessary action to be taken. To run this troubleshooter, open the Troubleshoot page in the Settings app (Run -> ms-settings:troubleshoot) and then click Additional troubleshooters. On the next page, click Windows Update to expand it and then click Run the troubleshooter. You will now see another window appear and the PC will be scanned for problems. It may take a few minutes to complete this step. It will then display any identified issues and ask you to take the appropriate action(s). It is recommended that you perform the following steps and see whether they resolve the issue.

Start/Restart Windows Update service

If the last step did not detect any issues, we suggest that you confirm whether the Windows Update service is running or not. If it is, then you must restart it to ensure flawless performance. Launch the Services window by typing in services.msc in Run. From there, scroll down and look for the service “Windows Update.” Check to see if the service is running or not. If it is running, you will see its status under the Status column, as in the image below: If it is running, right-click the service and then click Restart from the context menu. If it is not running, then right-click the service and click Properties from the context menu. In the Properties window, select Automatic from the drop-down menu in front of Startup Type, and then click Start. Once done, click Apply and Ok to save the changes. Now retry installing the Windows update and check if the issue persists.

Restart Network List Service

Another important service for Windows 10 updates is the Network List Service. The function of this service is to identify to which network(s) the computer is connected to, and then store the information of these networks and pass them onto other apps and services in the OS. It may be possible that the information passed onto Windows Update is corrupted, hence restarting the Network List Service could potentially resolve the problem. To restart the service, open the Services window by typing in services.msc in Run, and then look for the service named “Network List Service.” Right-click on it and then click Restart from the context menu. Once it reboots, check if you are able to update your Windows now.

Disable Internet Protocol Version 6 (IPv6)

By default, both IPv4 and IPv6 are enabled on a Windows 10 PC. However, not all devices are currently using the IPv6 protocol, and disabling it on a Windows 10 machine has reportedly solved the issue of Windows update error code 0x80070422 for several users. You can disable this protocol by opening the Network Connections option in the Control Panel by typing in ncpa.cpl in Run. From there, right-click the active network adapter and click Properties. In the Properties window, scroll down and uncheck the checkbox next to Internet Protocol version 6 (TCP/IPv6). Click OK when done. This will disable IPv6 on your device. Check to see if the issue has been resolved.

Clear Software Distribution folder

The Software Distribution folder can be found in C:\Windows. This folder contains temporary files within a subfolder (download) that are required to install a Windows update. Quite often, a Windows update fails to install and experiences an error code because of these corrupted files. In this case, these temporary files need to be removed and the update process needs to be started from the top. Navigate to the following location using File Explorer: Now, select all the items by using the Ctrl + A shortcut keys. Then delete all selected items using the Del key while holding down on the Shift key to remove them permanently. Once removed, restart the computer and try reinstalling the Windows updates.

Closing words

We always recommend that people should always keep their operating systems up to date with the latest releases. However, it cannot be possible if you encounter errors while installing the updates. We sincerely hope that these solutions worked for you. Let us know which one works for you in the comments section below so our other audience can benefit from it. Also see:

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